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How long does shipping take?

Orders ship within 1–2 business days from our warehouse. Standard delivery takes 3–5 business days after that. Orders over $75 ship free — anything under ships for a flat $6.50.

How do I track my order?

You'll receive a confirmation email the moment your order ships, with a live tracking link inside. Didn't get it? Check your spam folder, then reach out to support@kypefishing.com with your order number.

What is your return policy?

We accept returns within 30 days of delivery on unused gear in its original packaging. Lures must be unopened and in resalable condition. Apparel and waders can be tried on but must be unworn with tags attached. Start a return by emailing us with your order number.

My order arrived damaged or defective. What now?

We're sorry about that. Send a photo of the damaged item and your order number to support@kypefishing.com within 14 days of delivery and we'll send a replacement at no cost — no need to return the broken one.

What's the difference between scented and unscented swimbaits?

Our scented swimbaits have a trout-attracting scent baked right into the plastic during the pour, so it lasts cast after cast. Unscented gives you a clean, natural presentation when fish are finicky. Both run identical in size and action.

How do I pick the right crankbait size?

Match the size to the forage your fish are eating. 3" for small streams and pressured fish, 4" as an all-around producer, and 5" for big water and aggressive predators. Every crankbait dives and suspends — the pause is the strike.

Do you offer wholesale or shop accounts?

Yes. We partner with tackle shops, guides, and outfitters. Apply through the Pro Team page and select "Shop Owner" or "Industry Partner" — we'll be in touch with pricing and terms.

Support

We've got your back on the water.

Questions about an order, a product, or joining the team? Pick a path below — we answer fast and we fish, so we get it.

Email Us

support@kypefishing.com Replies within 24 hours, Mon–Fri

Track Your Order

Check your confirmation email for a live tracking link.

Pro Team & Wholesale

Shops & guides, head to the Pro Team page to apply.

Frequently Asked

Quick answers.

The Fine Print, Plain

How we treat you.

Shipping

Free over $75 · Flat $6.50 under · Ships in 1–2 business days from the Mountain West.

Returns

30-day returns on unused gear in original packaging. Defective items replaced free — photo required.

Quality Promise

Every product is hand-inspected before it leaves us. If it doesn't perform out of the box, we'll make it right.

Support Hours

Monday–Friday, 8am–5pm Mountain. We answer every email — usually within a day.

Still Need Help?

Send us a note.

Tell us what's going on and we'll get back to you within a day.